Legal

IPTV Refund Policy: 7-Day Money-Back Guarantee

Our IPTV refund policy gives you a 7-day money-back guarantee for technical problems we cannot resolve. Here is exactly how it works and how to claim it.

IPTV Refund Policy

We want you to be happy with your plan. This IPTV refund policy explains when you can ask for your money back and how we handle requests. Last updated: October 2026.

The 7-day money-back guarantee

If you experience a technical problem that we cannot resolve within 7 days of your service being activated, you may request a full refund of that order. We will first try to fix the problem together. Most issues come from the device, the app or the internet connection and can be solved quickly with our help.

What is covered

The service does not work on a supported device after reasonable troubleshooting with our team.
Your login or MAG activation cannot be made to work by us.
A fault on our side that persists and prevents normal use.

What is not covered

A change of mind after you have used the service.
Problems caused by an unsupported device, a very slow internet connection or home network issues.
A wrong MAC address or email address entered at checkout, unless we can correct it.
Orders where the login has been shared or the Terms have been broken.
Free trials, which cost nothing.

Reseller credit packs

Credit packs that have been used to activate customers are not refundable. If you have a problem with unused credits, contact us and we will review it case by case.

How to request a refund

Contact us within 7 days of activation by email or WhatsApp.
Include your order number, your device and a description of the problem.
Work with us on a few troubleshooting steps.
If we cannot solve it, we will confirm the refund and return the money by Interac e-Transfer to the sender of the original payment.

Timing

Approved refunds are normally processed within a few business days. The time it takes to appear in your account depends on your bank.

Contact us at tvcanadaofficiel@gmail.com or on WhatsApp at +1 343 512-7469. See also our terms of service. For consumer information in Canada, visit the Competition Bureau Canada.

Plain-Language Summary of Our Iptv Refund Policy

Legal wording can be hard to read, so here is the short version. We try to be clear about what we offer, what we need from you and what happens when something goes wrong. If any part of this iptv refund policy page is unclear, you are welcome to ask us for an explanation in everyday language before you order.

How we keep this page accurate

Our service, our payment process and the laws that apply to us can change. When they do, we review this page and update it. We show the month of the latest update near the top. If a change is important, such as a change to how refunds work, we will also say so on the plans page or in your order confirmation.

Questions or complaints

If you think we have not followed this page, please write to us first so that we can try to put things right. Most concerns are resolved quickly once we know about them. Include your order number and a short description of what happened, and we will reply as soon as we can.

Thank you for taking the time to read this page. Knowing your rights and ours makes for a better experience on both sides, and it is one of the reasons we keep our plans simple: one-time payments, no automatic renewals and a clear guarantee for technical problems.

Key Takeaways: Iptv refund policy

This page answers the question behind “iptv refund policy” in plain language, without jargon.
Everything we say about “iptv refund policy” is based on how the service really works for our customers.
If “iptv refund policy” is your starting point, begin with the first section and work down the page.
Our advice on “iptv refund policy” stays current: we revise this page when prices, apps or menus change.
Questions about “iptv refund policy” are welcome on WhatsApp and by email, and a real person replies.

The short version of “iptv refund policy”: pick a plan, pay once, receive your login and start watching in minutes. If you remember one thing about “iptv refund policy”, make it this: test first, then choose the plan that fits your home. Whether you are new to “iptv refund policy” or have done it before, the tips on this page save time. We review our “iptv refund policy” content regularly so that you can rely on it. Thank you for reading about “iptv refund policy”; we hope it helped you decide with confidence.